OUR TEAM
Let the behavior-change experts on our team help your team get the results you want and need.

Brett Harward
Chief Executive Officer
Brett Harward has worked with thousands of businesses ranging from Fortune 500 companies to small business startups. He is highly sought-after as a speaker and trainer. His book, The 5 Laws That Determine All of Life’s Outcomes, published by Franklin Covey, was awarded the Amazon Editors choice award for being one of the best books of 2014.

Susan Grover
Chief Operating Officer
Susan has a Ph.D. in Adult Learning and Organizational Leadership. She was a university professor for 35 years teaching in the English, Education, and Support Services departments. She has worked in business as a manager, consultant, project manager, and training specialist. Additionally, her broad experience in public education and community literacy demonstrates that she understands how people learn.

Rustan Burton
VP of Sales and Marketing
Rustan brings sales, management, and consulting experience from across multiple industries. He has been a newspaper publisher, sales director, real estate investor, project manager and a handyman. He enjoys the grind of a good challenge, the thrill of sales, and the satisfaction of turning around operations. Most of all he loves adventuring with his family.

Tim Forhan
Consultant
Tim filled executive team and management roles for major players such as IBM and Ford. At IBM, he managed a $100M product line. Additionally, he was instrumental in growing a SE Idaho semiconductor company from $200M to $600M in revenue and taking it public. He is particularly effective at putting together strong teams. His focus on service and adding value extends beyond the workplace to many community groups as well

Dana Rae Bennett
Account Executive
Dana Rae is an experienced business owner with a history of working in the marketing and advertising industry. With a degree in Accounting and Social Services, she has worked in HR consulting, coaching, sales, team building, and administration.

Richard Keegan
Director of Technology Services
Richard brings over 20 years of experience to Bitesize, having previously set up the software architecture and built software solutions across a range of industries. He has a B.S. in Computer Science in addition to multiple industry certifications. His dedication to technology and smart solutions make Bitesize the leader in the behavior change industry.

Craig Snow
Director of Professional Services
Craig believes in developing people and doing it well. He’s a specialist in facilitating seminars, developing and analyzing curriculum, and leading teams. He has written thousands of pages of training and marketing materials, analyzed curriculum delivery and video learning, as well as defined team training methodologies and project workflows.
Professional Services

Brittney Nordin
Content Lead

Baylie Jones
Creative Lead / Graphic Designer

Kaitlyn Araya
Junior Curriculum Developer

Nika Oakey
Content Writer/Editor
Marketing & Sales

Kelsey Ludwig
Graphic Designer
Technical Services

Kevin Hardy
Software Engineer
Customer Support

Janae Schultz
Customer Care Supervisor
Jacky Dominguez
Customer Care Representative

James Hallberg
Customer Care Representative